Customer Notification System

Keep your customers informed with automated SMS and email notifications

  • Reduce postage costs by up to 90%
  • Improve customer satisfaction
  • Automated payment reminders
  • Emergency alerts
Learn More

Reduce Costs, Improve Communication

Transform how you communicate with your utility customers while significantly reducing operational costs.

  • 90% Cost Reduction: Dramatically reduce postage costs
  • Higher Satisfaction: Customers get instant notifications
  • Faster Delivery: Instant message delivery
  • Payment Reminders: Automated bill notifications
  • Service Alerts: Outage and maintenance notifications
  • Custom Messages: Branded communication templates

Cost Savings Example

Traditional Mail
$0.65
per notification
Digital Notification
$0.05
per notification

Monthly Savings: $3,000+
Based on 5,000 notifications per month

Powerful Notification Features

Comprehensive communication tools designed for utilities

SMS Notifications

Send bill reminders, payment confirmations, service alerts, and emergency notifications directly to customers' mobile phones.

  • • Bill due reminders
  • • Payment confirmations
  • • Service interruption alerts
  • • Emergency notifications
Email Campaigns

Professional email communications with detailed statements, newsletters, announcements, and rich content formatting.

  • • Detailed billing statements
  • • Monthly newsletters
  • • Service announcements
  • • Educational content
Automated Workflows

Set up automatic notification triggers based on billing cycles, payment status, service events, and customer preferences.

  • • Trigger-based notifications
  • • Billing cycle automation
  • • Payment follow-ups
  • • Event-driven alerts
Custom Templates

Brand your messages with your utility's look and feel. Create custom templates for different types of communications.

  • • Custom branding
  • • Template library
  • • Logo integration
  • • Color customization
Real-time Delivery

Instant notification delivery with real-time tracking, delivery confirmations, and detailed analytics reporting.

  • • Instant delivery
  • • Delivery tracking
  • • Read receipts
  • • Analytics dashboard
Multi-language Support

Communicate in your customers' preferred language with multi-language templates and automated translation capabilities.

  • • Multiple languages
  • • Automatic translation
  • • Cultural customization
  • • Localized content

Seamless Integration

Works with your existing systems

Seamless Integration

Our notification system integrates seamlessly with your existing utility billing systems and customer management platforms.

  • Billing System Integration: Works with CSS, CIS, Banner, Oracle, and other popular utility software
  • API Connectivity: RESTful APIs for custom integrations and real-time data sync
  • Database Sync: Automatic customer data synchronization and updates
  • Easy Setup: Quick implementation with minimal disruption to operations
  • Training Included: Comprehensive staff training and ongoing support

Common Use Cases

Real-world applications for utility companies

Bill Notifications

Automatically notify customers when bills are available, due dates approaching, and payment confirmations.

Result: 40% reduction in late payments
Outage Alerts

Instantly notify customers about planned maintenance, unexpected outages, and restoration updates.

Result: 60% fewer customer service calls
Emergency Notifications

Send critical safety alerts, boil water notices, and emergency instructions to all affected customers.

Result: 100% notification reach within minutes
Appointment Reminders

Remind customers about scheduled service appointments, meter readings, and maintenance visits.

Result: 30% reduction in missed appointments

Ready to Reduce Communication Costs?

Join utilities saving thousands monthly with automated customer notifications.