Last Updated: January 1, 2024
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
2. How We Use Cookies
UtiliCard uses cookies to enhance your experience on our website and to provide our services. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off
- Performance Cookies: These cookies help us understand how visitors interact with our website
- Functional Cookies: These cookies remember your preferences and settings
- Security Cookies: These cookies help detect and prevent fraudulent activity
3. Types of Cookies We Use
Essential Cookies
These cookies are required for our website to function properly:
- Session management cookies to maintain your login state
- Security cookies to protect against unauthorized access
- Load balancing cookies to ensure optimal performance
- Preference cookies to remember your settings
Analytics Cookies
We use analytics cookies to understand how our website is used:
- Google Analytics to track website usage and performance
- Conversion tracking for marketing campaigns
- Heat mapping tools to understand user behavior
- A/B testing cookies to improve user experience
Marketing Cookies
These cookies help us deliver relevant advertisements:
- Retargeting cookies to show relevant ads on other websites
- Social media tracking pixels
- Email marketing tracking cookies
- Campaign attribution cookies
4. Third-Party Cookies
We may also use third-party cookies from trusted partners to enhance our services:
- Google Analytics: For website analytics and performance monitoring
- Google Ads: For advertising and conversion tracking
- LinkedIn: For business networking and advertising
- Facebook: For social media integration and advertising
- HubSpot: For customer relationship management and marketing
5. Cookie Duration
We use both session and persistent cookies:
- Session Cookies: These are temporary cookies that expire when you close your browser
- Persistent Cookies: These remain on your device for a set period or until you delete them
- First-Party Cookies: Set by our website directly
- Third-Party Cookies: Set by external services we use
6. Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Receive notifications when cookies are set
Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner allowing you to choose which types of cookies to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.
Opt-Out Links
You can opt out of specific tracking cookies using these links:
7. Impact of Disabling Cookies
Disabling cookies may affect your experience on our website:
- Some features may not work properly
- You may need to re-enter information more frequently
- Personalized content may not be available
- We may not be able to remember your preferences
8. Cookie Security
We take cookie security seriously:
- Cookies are encrypted when they contain sensitive information
- We use secure transmission protocols (HTTPS)
- Cookies are regularly reviewed and updated
- We limit cookie access to authorized personnel only
9. Mobile Apps
Our mobile applications may use similar technologies to cookies, including:
- Device identifiers for analytics
- Local storage for app preferences
- Push notification tokens
- Crash reporting identifiers
10. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us: